Managed services
for changing more, faster
As organizations strive to optimize cost and accelerate growth, managed services, including business process services (BPS), can help to better prepare them to reinvent operations and drive holistic value at scale.
(Re)envision with a Digital Core
We have entered an era of radical disruption, where generative AI presents businesses with an unparalleled opportunity to accelerate their reinvention efforts and set new performance frontiers, enabling them to deliver products, services and value that surpass what has been achieved in the past.
What does it take to become (Re)envision ready?
In 2025, we predicted leading organizations must transform to drive a step change in performance with technology, data, artificial intelligence and new ways of working Because (Re)envision is continuous, the digital core needs to be in a state of (Re)envision readiness.
The path towards
(Re)envision-readiness
The path towards (Re)envision-readiness While only a small proportion of companies (3%) have managed to achieve all three tenets, all organizations can significantly improve performance by building out advanced capabilities in their digital core.
How Strengthening Your Digital Core Drives Continuous Innovation and Growth
Strengthening your digital core is a proven catalyst for ongoing innovation and sustainable business growth.
Here’s how and why it matters, backed by the latest research and business outcomes
Accelerates Innovation and Value Creation
Companies with an industry-leading digital core—defined as those in the top 25% of digital maturity—are reinventing twice as many business functions with technologies like generative AI and are expected to create twice as much value as their peers
Early adopters of advanced digital cores experience greater scale and scope in their innovation projects, enabling them to launch new products, enter new markets, and redesign business processes more rapidly.
Drives Revenue Growth and Profitability
Organizations investing in their digital core achieve up to 60% higher revenue growth rates and a 40% boost in profitability compared to those lagging behind Even reaching an “industry-leading” level of digital core capability alone delivers a 20% higher revenue growth rate and a 30% increase in profitability, on average
Enables Agility and Resilience
A robust digital core allows companies to adapt quickly to market changes and integrate emerging technologies efficiently, such as AI and automation.
This agility enables businesses to streamline operations, enhance customer experiences, and open new revenue streams through data-driven insights and real-time decision-making.
Reduces Costs and Frees Resources for Strategic Growth
By rationalizing technology vendors, optimizing cloud costs, and automating processes, companies can shift more of their IT budget from maintenance to innovation—at least 6% annually is recommended for best results.
These efficiencies free up capital to invest in transformative initiatives, fueling a virtuous cycle of continuous improvement and reinvention.
Fosters a Culture of Continuous Change
Leading organizations are building dynamic, multidisciplinary teams and adopting new operating models that support continuous change and cross-functional collaboration.
A strong digital core empowers non-IT employees to create customized solutions using low-code/no-code tools, further democratizing innovation across the enterprise.
Faster Innovation
Double the reinvention of business functions and greater adoption of transformative technologies like AI.
Higher Financial Returns: Up to 60% higher revenue growth and 40% higher profits, Operational Efficiency: Streamlined processes, reduced technical debt, and more agile responses to market demands Sustained Competitive Advantage: Ability to diversify, scale, and adapt in a rapidly evolving digital landscape
Strengthening your digital core is a proven catalyst for innovation and sustainable business growth.
Here’s how and why it matters, backed by the latest research and business outcomes: Investing in and strengthening your digital core is not just an IT upgrade—it is a strategic imperative that powers continuous innovation, drives growth, and ensures long-term resilience.
Companies that act now will be best positioned to seize new opportunities, outpace competitors, and thrive amid constant change
Four Pillars of Change for Technology Transformation
To thrive amidst change and capture the value of disruptive technologies like generative AI, companies need a digital core that is reinvention ready.
- Make technology the foundation of your business strategy to shape positioning, performance, and growth.
- Use technology to expand into new markets, develop new skills, and create innovative products and services.
- Tech-forward companies consistently outperform their peers, but only a minority fully leverage this approach
Technology-Driven Growth Strategy
- Build an AI-enabled digital core to modernize enterprise architecture.
- Implement intent-driven AI architectures to unlock greater business value and agility.
- A strong digital core is critical for scaling solutions and achieving double the value compared to laggards
Enterprise Architecture and Digital Core
- Redesign IT operating models and organizational structures to keep pace with rapid technological disruption.
- Embed data and technology at the heart of your operations for agility and resilience.
- Most executives acknowledge their current models are not keeping up, highlighting the need for transformation
Future-Ready Operating Model and Organization Design
- Establish a dedicated transformation office to prioritize goals, define success criteria, and maximize value delivery.
- Manage transformation initiatives with clear metrics and accountability to ensure sustainable impact.
- With 70% of transformations failing to meet expectations, structured value management is essential
Transformation Office and Value Management
Benefits of an industry-leading digital core
This gen AI-fueled, strategic shift towards reinvention has created an enormous need for a digital core: one that amplifies machines, humans and the interaction between the two in new and significant ways.
20%
higher revenue
growth rate
30%
increase in profitability
54%
strongly agreed their enterprise systems help them diversify into other geographies and industries
2X
greater integration and end-to-end engineering and operations visibility
Transformation: Value, Unlocked
Did you know that 70% of business transformations fail to meet expectations?
The difference between success and disappointment lies in how you prioritize goals, define what success looks like, and—most importantly—establish a dedicated Transformation Office. This is your engine for delivering, measuring, and maximizing value at every stage of your journey. Reimagine Your Organization for Sustainable Growth
A successful transformation is more than a project; it’s a new way of operating. By building a dynamic organization that blends the best of technology and human ingenuity, you position your business to not just grow, but to thrive—resiliently.
Sustainable, Resilient Growth
Develop an organization that adapts and endures, even in uncertain times.
Harness data and actionable insights to uncover new opportunities and unlock more innovative working methods.
Distinctive Capabilities for Ambitious Results
Identify and build the unique strengths that set your business apart.
Reduce unnecessary complexity, streamline operations, and empower teams with new capabilities.
Define high-impact interventions that deliver measurable growth and consistently exceed shareholder expectations.
Speed and Agility at Scale
Implement an operating model that strikes the right balance between agility and scale. Accelerate decision-making and drive rapid responses to changing market conditions, keeping your business ahead of the curve.
Delivering Value Every Step of the Way
A Transformation Office isn’t just about oversight—it’s about orchestrating change with precision. From prioritizing strategic initiatives to tracking progress and ensuring accountability, your Transformation Office is the heartbeat of your value management strategy.
The Result
A future-ready organization that delivers on the promise of transformation—achieving sustainable growth, operational excellence, and a culture of continuous improvement.
